This paper learns from G-Watch accountability frontliners that conducted the observation of the SAP validation by looking into and analyzing their reports and notes, and by undertaking informal online reflection-assessment sessions with them. The quick undertaking of G-Watch accountability frontliners to observe DSWD’s SAP in the midst of a pandemic shows that (a) citizens can continue to check government processes even in a crisis situation as “accountability frontliners,” though safety measures need to be set up and prior engagement with concerned government offices is deemed most facilitative, (b) citizen oversight of a supposed accountability mechanism in a government program is critical especially during a pandemic not only to check whether the mechanism is operating efficiently and effectively, but also to reveal possible distortion on the ground of the accountability intent of the mechanism, and (c) transparency, participation and accountability mechanisms in government could totally serve purposes that do not advance citizen empowerment, but instead check or control citizens, reversing accountability relationship between government and citizens critical in democracy.
This duty of the government to deliver entitlements becomes even more necessary during periods of crisis, which worsens the condition of the poor and the vulnerable. We can see this in the current health crisis caused by COVID-19.
This report looks into the accomplishments, misses, issues and challenges in SAP implementation using official reports of the government and the result of the monitoring done by G-Watchers in G-Watch local sites and online from mid-March to April 2020.
A crisis situation can worsen government’s inefficiency and abuse of power. This, in turn, makes it harder for societies to respond and recover from disaster in a way that takes care of the victims and the most vulnerable who suffer most. This makes transparency, participation and accountability (TPA) measures extremely critical during crisis situations.
However, not all TPA measures are equally effective. And for TPA measures to be effective, they need to employ integrated approaches that enable both the demand side of accountability (citizen voice) and supply side (government’s capacity to respond)