This short paper briefly looks at Balangay and how it was developed as a useful application of digital technology to address a specific governance problem of Legazpi City. It also examines the challenges that Legazpiitfaces in enabling strategic collective action to promote responsive and accountable governance.
In a nutshell, Balangay is a cloud-based information system that aims to provide “prompt, reliable and understandable information” regarding various natural disasters that may threaten the Legazpi City, such as typhoons, flooding, landslides, earthquakes,and volcanic eruptions. It comes in the form of a web and mobile app that is meant to help prepare the City’s residents for any possible calamity.
How can ordinary citizens pressure local officialstorespond to their demands? The people from the province of North Cotabato in Mindanao seemsto have found a solution and areisattempting to further enhance it.
This case is about how an organization attempts a strategic shift: from pressure/ protest-only approach to employing an integrated approach: pressure politics and constructive engagement. This case investigates what the enabling factors were of such a strategic shift and the challenges involved in going through with it. Since the strategic shift also involved the use of digital technology as facilitated by a global program (Making All Voices Count), the case also reflects on when and how digital technology worked (in this case, did not work) to support the work of an organization.
"In anticipation of the 2016 election, the third Philippine action plan sought to institutionalize existing OGP participatory mechanisms and largely continued expanding the scope of activities from previous action plans. While general awareness of OGP remains low, the passage on an Executive Order on Freedom of Information and inclusion of new commitments on improving public service delivery indicates sustained energy on areas with immediate impact on citizens’ lives."
On August 17, Government Watch (G-Watch) organized and facilitated a forum-workshop aimed to discuss and reflect on the key lessons learned, evidence and gains on adaptive learning, strategic citizen action and use of digital technologies generated through Making All Voices Count (MAVC) support in the Philippines and other related initiatives. Around 40 MAVC grantees, key G-Watch leaders all over the country and other relevant partners of G-Watch in governance reform attended to reflect on their initiatives.